You’ve Googled phone upgrades, you’re greeted with pages and pages of search results telling you that VoIP is taking over the communication world, but what exactly is VoIP and why does your business need it?
To ease out your decision, at Ample IT Solutions we offer UCaaS (Unified Communication as a Service) and Hosted PBX. Both technologies are VoIP based and hosted in the clouds. These systems combine multiple business communication channels such as voicemail, call transfer, free inter-office calls, conferencing, call screening and more into one streamlined solution to help improve business collaboration, communication and productivity.
VoIP stands for Voice over Internet Protocol, which means that telephone services are able to be made over the Internet and you can access them from anywhere around the globe, as long as you have active internet connectivity. VoIP has paved the way for simple, efficient, and streamlined communication.
How does it work?
How Can Your Business Benefit?
Apart from having the flexibility to work from anywhere in the world, these systems will help you cut back the cost of your phone bill as chances are you’re paying too much for your calls.
Here are a few of the main reasons for moving to a VoIP solution:
Savings
VoIP can save you up to 50% off your
current call costs. Ask your provider for a
cost comparison to see for yourself.
Features
One phone system with a range of features
including voicemail, call transfer, free inter-office
calls, conferencing, call screening, virtual
assistance, and more!
Mobility
Employees are able to turn any devise such as smartphones, tablets, laptops (with an Internet connection) into a business phone, they can
take and make business calls outside of the office at any time.
Control
With VoIP you’re in complete control and
have access to advanced reporting statistics,
allowing you to make informed business
decisions.
Voicemail feature
If you miss a call have your employees transfer the call to your
voicemail to record the details. Email notifications are sent so you can listen to the voicemail on the go.
Customer Portal
You can view your customer account online and easily track your call
information and monthly spend.
When it comes to choosing the right communication solution for your business, both Unified Communications and Hosted PBX are widely used by businesses globally.
It comes down to the needs of your business and what fits your requirements ideally.
Both solutions help the businesses improve productivity by a noticeable margin. With the low investment as compared to on-premise systems, they also give a better ROI. Adding new users and extensions is also easy for the managers, and they can efficiently manage all the employees. We are a certified 3CX partner, our team of certified professionals will help you get started and setup. We provide and setup the system equipment and install the software straight on your devices. Your team will be ready to use the system within a few minutes. We will also provide ongoing maintenance, updates, and support.
